Introduction to Telebridge Teleconferencing
Some of our most common questions are answered below. More detailed help and support can be found on the following pages: FAQ, Telebridge etiquette, troubleshooting, features of the Telebridge lines, refunds and cancellations, and our terms.
- What is a Telebridge?
- How does Telebridge work?
- How much does it cost?
- How do I pay for Telebridge?
- What are the advantages of using Telebridge?
- What do our customers say about why they like our service?
- How do I get started?
What is a Telebridge?
A Telebridge (or bridge) can be thought of as a virtual meeting room accessed by phone. Physically, a Telebridge is a set of hardware and software that enables multiple callers to be joined together. Callers can dial a Telebridge from anywhere in the world using their own long-distance phone services.
How does Telebridge work?
Your first step is to open a full-time Telebridge account using our Full-time account setup page.
If you have a full-time Telebridge account, you have the flexibility to dial into your Telebridge anytime, 24 X 7. Just follow the steps below.
- Inform your participants of the time, Telebridge dial-in number and Guest PIN. It is recommended that you and one other caller (to help with administering the call) use the Host PIN.
- At the scheduled time, everyone dials the Telebridge number and the Telebridge connects all callers in an audio teleconferencing “room.”
- Presto, you’re all on! No operator, no delays.
- Conduct your meeting and hang up by the end of your scheduled time. That’s it!
How much does it cost?
One representative of the conference group pays the monthly rental fee, not each participant. All participants pay their own long distance (if any) phone charges to dial the Telebridge. Many carriers include unlimited long distance as part of their package.
As a monthly renter of your own Telebridge line, you can use your line 24 hours per day, 7 days per week. You may have opportunities to sublet your line to others for brief periods. With a full-time Telebridge line, you have the security of your own dedicated phone number. Full-time Telebridge pricing lets you control your own Telebridge schedule, accessing your Telebridge whenever you need it.
|Full-time Telebridge Price Schedule|
|Telebridge Size||Price per month|
|Full-Time Telebridges are available in Washington (206) and New York (716)|
How do I pay for Telebridge service?
Account set up fees are paid online by credit card during the sign-up process. Your credit card statement will show the name Telebridge Teleconferencing.
A one-time $50 setup fee is due when you initiate a full-time account, along with the first month’s fee. Subsequent payments are charged monthly on the first of the month, in advance of usage. Additional Telebridges added to the account do not require a setup fee.
Fees are pro-rated for customers signing up after the first of the month. The Telebridge phone and PIN assignment will be made after payment for the first month and set up fee is received.
What are the Advantages of Telebridge?
- Convenience. Everyone can dial in from anywhere and no operator-assistance is required. Schedule hours quickly and simply for your organization.
- Low cost. Telebridge costs 50-80% less than operator-assisted conference calls.
- Higher productivity. The more people are connected, the more they can produce.
- International presence. Anyone can call into the Telebridge from any location around the world.
- 24-hour access to reservations and Telebridge service, 365 days per year. The system can be reserved for any time period, up to one year in advance.
What do Our Customers Say about Why They Like Our Service?
Our customers believe our service is the easiest and best to use for many reasons:
Low Cost. We charge by the month, not by the person. The callers themselves pay for the long distance call to the bridge. The host of a Telebridge call pays the per-month fee. This typically works out to 1-2 cents/minute/person vs. the 25-45 cents/minute/person that many conferencing companies charge.
But Not Free. Some teleconferencing providers do offer free Telebridge usage. We believe that you pay for what you get. The nature of Telebridge technology means that usage is a cooperative endeavor. We use high quality equipment, charge fair prices, and attract a type of customer who works with respect, civility and cooperation.
High Reliability. Our teleconferencing system is used and trusted by hundreds of clients including coaches, trainers, educational institutions, international audiences, non-profit organizations and network marketers.
Full Control. Your Telebridge number and PINs are yours to use any time you need to hold a teleconference. Having the same number for each call makes your associate’s lives easier. Plus, you can schedule your calls in any length you want — host two 30-minute calls or one 1-hour call or four 15-minute calls — whatever you wish.
Fully Automatic. Once you have your Telebridge dial-in number and set of PINs, there’s nothing else you need to bother with — no operators, no hassle. At any time during your scheduled call, you or anyone you’ve given the access number to can dial the Telebridge and immediately join in.
Satisfaction Guaranteed. If you are not satisfied in any way, please ask for your money back. We’ll return it the next day. We want you to be happy.
One Caveat. Telephone companies sometimes oversell their capacity. There may be occasional periods of time when you may experience difficulty getting the full capacity from the Telebridge because not enough long distance circuits are available. Because we have no control over this, we can’t guarantee full capacity on your Telebridge.
How Do I get Started?
If you are interested in a full-time Telebridge, fill out our Full-time sign up form and we’ll respond within 48 hours. We accept payment by credit card.
Please also review our features and etiquette information. They explain more about how the Telebridge system works, and offer advice on how to make sure you have a smooth and enjoyable teleconference.
If you have further questions e-mail or call us between 9:00am and 4:00pm, Pacific Time, at (503) 888-5796.