VOIP-Compatible Hourly Telebridges
Instructions for Usage
Advanced Telebridge Features – 716 and 206 area code
The primary benefit of this Telebridge is that it provides support for VoIP callers (e.g. Skype or Vonage).
Full-time Telebridge customers have access to a Live Conference Viewer which offers live computer-based management of recordings, call features, and individual participants.
How to Dial In
Call the dial-in number at the scheduled time. When prompted, enter either the Host or Guest PIN, followed by the pound sign. The system will repeat the number entered and ask for confirmation that the number is correct. If the number entered was correct, type the 1 key.
If Guests enter before the Host, they will hear music on hold until the Host joins the call. During the conference, participants may hear chimes when someone joins or leaves the call. These chimes can be turned off using the Keypad Commands as described below.
About the Keypad Commands
|Feature||Key||Who May Use||Description|
|Count||*8||Host||Announces # of participants on call.|
|Help||*4||Host/Guest||Provides a menu of automated commands|
|Lecture||*5||Host||Mutes/unmutes guests but not host.|
|Self Mute||*6||Guest||Mutes/unmutes individual guest.|
|Security||*7||Host||Secures the conference.|
|Chimes||*9||Host||Enables or disables entry and exit tones.|
|Record||*2||Host||Begin and End recording.|
|Exit||*3||Host||Exits the conference.|
Most Telebridge commands can be toggled on and off; that is, you press the command once to turn the feature on, and again to turn it off. For example, a guest may self mute by pressing *6 (star then 6), then unmute by pressing *6 again.
Please note that, unless the call is already in lecture mode, pressing any number on your touchtone keypad will create audible beeps for other callers. If your phone has a mute button and volume control, use these instead of your keypad.
Lecture – When the host presses *5 (star then 5), the teleconference will be placed in “lecture mode.” This means that only the host(s) can be heard. When the host is ready for guest comments or questions, he or she can press *5 again to end lecture mode. This is a useful strategy for reducing background noise coming from guests on the call.
Self Mute – Guests may press *6 (star then 6) to mute themselves, and *6 again to unmute themselves. Please note that, unless the call is in lecture mode, *6 will create an audible beep for other callers. If your phone has a mute button, use this first.
Security – This feature allows the Host to control who will be allowed in the Teleconference. Once the conference is locked, no other participant will be able to join, and callers using the Guest PIN will receive a message saying the call is locked. This feature is activated by pressing * 7 and deactivated in the same manner. Security automatically ends when the Host hangs up. Please note: Anyone using the Host PIN can enter a locked conference, so, if you intend to use this feature, be mindful of who has access to the Host PIN.
Chimes – Pressing *9 will enable or disable entry and exit chimes, which are the tones that sound as participants join and hang up. We recommend these be disabled on calls greater than about 30 participants as the number of chimes can become distracting. You may press *9 four different times to toggle through the various options (entry chimes on/exit chimes off, both chimes off, entry chimes off/exit chimes on, and both chimes on).