Setup an Hourly Telebridge Teleconferencing Account
Terms of Service
Please read the Terms of Service below. If you agree to these terms, proceed to the application form, using the link at the bottom of this page.Hourly Telebridge Account Setup Fee
The one-time fee for establishing a Telebridge account is $25.00 US (waived for existing Webvalence Internet customers). After your account is enabled, you will receive both web page access and a confirming e-mail including user instructions. Use these instructions to access the reservations area and begin making Telebridge reservations immediately.
Your credit card statement will show the name Webvalence, our parent company.
Hourly Fee
Hourly Telebridge user fees vary by the size and type of Telebridge. Fees will be charged to users credit card at the time reservations are made.
| Hourly Telebridge Price Schedule | |
|---|---|
| Telebridge Capacity | Price Per Hour |
| 15 persons | $5 |
| 30 persons | $10 |
| 50 persons | $13 |
| 100 persons | $20 |
| 200 persons | $25 |
Services You Receive
Your new Telebridge account allows you to log in to our on-line reservations system and:- Reserve Telebridge hours with immediate confirmation.
- Select the Telebridge (ie, the number), as well as the date(s) and time(s) for your teleconference (subject to Telebridge availability).
- Change your reservation, in case you make a mistake.
- Review your reservations, in case you forget.
- Delegate managing your reservations to one or more associates.
- Receive a monthly summary statement listing your reservations and associated costs.
Refunds
Account Cancellation
Cancellation may be requested by emailing help@telebridge.com. Customers will receive a refund of amounts paid for future reservations when their account is cancelled. The one-time $25 new account setup fee is not refundable..
Unused Telebridge Hours
Reserved, but unused Telebridge hours are not refundable. If your plans change and you are unable to use a reservation, login to the reservations system, before the reservation expires, and change the reservation to a later time.Telephone Company Charges
All guests pay applicable long distance and other phone company charges.
Acceptable Use
Users are expected to respect the rights of others and create an environment suitable for business, education and communication. Telebridge Teleconferencing asks that you:
- Use Telebridge Telenconferencing in a manner that is consistent with all local, state, federal and international laws.
- Use Telebridge Teleconferencing in a manner that is consistent with our purpose.
- Seek training on how to properly use our services, when necessary.
- Take reasonable steps to prevent unauthorized use of your account, including keeping your password secure and protecting your computer from unauthorized access. You may allow others to use your account at any time with permission; however you accept responsibility for that person's actions. Telebridge dial-in numbers are unpublished. Please distribute them only to people that you intend to use the bridge.
- Respect the privacy rights of others when recording calls and distributing recording. When publicizing your call, please inform guests if the call will be recorded. Immediately prior to initiating your recording, announce that you're beginning to record and ask all guests who don't consent to leave the call.
Prohibited activities include, but are not limited to:
- All activities that violate local, state, federal or international law.
- Deliberately or negligently interfering with or listening to other teleconferences.
- Harassing or intimidating call participants.
- Recording teleconferences without informing guests.
Hourly Telebridge Teleconferencing is a shared service that relies upon the honor system. Therefore, professional conduct is required of all Telebridge Participants. Telebridge Teleconferencing asks that you please:
- Limit use of the Telebridge equipment to the time and specific number of your confirmed reservation.
- Inform your guests that bridge use is limited to the time of your reservation.
- If an uninvited caller is on the Telebridge at your reserved time, observe the guidelines for conflict resolution below.
Conflict Resolution
- If an uninvited caller is on the bridge at your reserved time, check your reservation at the Telebridge website to make sure you have the right time.
- Most errors happen when participants neglect to convert from Eastern time or forget to reserve multiple hours for longer calls.
- If your reservation is correct, politely get the name and business of the Telebridge account owner responsible for reserving the call, then ask them to please hang up.
- Contact Telebridge Teleconferencing with the name and business of the offending Telebridge account holder and the time, date and bridge number of the call.
- If your reservation was correct and you were unable to hold your call, your account will be credited.
- Accounts with two or more complaints of improper refusal to yield time will be subject to immediate termination.
Telebridge Teleconferencing Access to Your Teleconference
Telebridge Teleconferencing team members may occasionally access a call in order to provide technical support or mediate a reservation dispute. Users are expected to cooperate with Telebridge Teleconferencing team members in this event.
Telebridge Availability and Quality
Although Telebridge Teleconferencing does everything in its power to maintain uninterrupted service, occasional equipment upgrades may require scheduled downtime and/or transitions to new dial in numbers or PINs.
A refund is given when Telephone system problems force a conference to be cancelled. Telebridge Teleconferencing makes no warranties or guarantees about the quality or availability of the teleconferencing service provided. Telebridge Teleconferencing also does not guarantee that the service will be available at the rated bridge size at all times.
Resale
Customers may resell their reservations on Telebridge Teleconferencing equipment; however, Telebridge Teleconferencing does not provide technical support to anyone other than a Telebridge account holder or one of their guests. Such resale is subject to these same terms of usage.
Account Closure
Telebridge Teleconferencing has the right to close a customer account without notice for violation of terms of service. Such violations include two incidents of using a Telebridge at the improper time or other violations of the guidelines for Acceptable Use noted above.
Accounts with overdue balances may be inactivated or closed, with notice. Your account may be reopened after full payment is made.
Privacy
Telebridge Teleconferencing cannot and does not guarantee the security or privacy of your teleconference or recordings.
Account sign-ups and other financial transactions made through the Telebridge Teleconferencing website are secure and encrypted. Invoices and reservation confirmations are sent via unencrypted email.
All customer data collected is used solely to provide Telebridge Teleconferencing services, including, but not limited to, billing, reservations, technical support, and ongoing service-related communications. Your private data will never be shared or sold to a third party.
Limitations on Liability
Telebridge Teleconferencing's liability is limited to the amount paid for the usage of the Telebridge. Telebridge Teleconferencing is not liable for consequential damages, such as damage to reputation, wasted time, or lost business.
Customers agree to hold Telebridge Teleconferencing harmless against all claims by any third parties arising out of or related to the actions or omissions of the Telebridge Teleconferencing with its obligations under this agreement.
Force Majeure
The parties performance under this agreement shall be excused if such nonperformance is due to labor difficulties, governmental orders, civil commotions, acts of nature, adverse weather conditions, and other circumstances beyond the parties reasonable control.
(Last Updated on Dec 12, 2007)